RAW Terms & Conditions


1 Your Contract
The contract is between Remote Adventures Ltd ‘the Company’, and all persons (or any of them) named on the booking form. All contracts and matters arising from them are subject to English Law and the exclusive jurisdiction of the English Courts. Your contract is for accommodation at Dukes barn organised by Remote Adventures. All adventure activities are undertaken at your own risk.

2 Booking and Deposit
To make your booking we require a completed booking form and a non-refundable deposit of 25% of the price of your accommodation. When the booking is made less than 56 days before the start of your stay at Dukes Barn, payment for the full balance is required with the booking. The booking form may be submitted by e mail or post to 84 Stanlake Road, London W127HJ and deposit to be submitted via bank transfer or cheque to the Stanlake road address. The person who completes the booking form accepts responsibility for payment for all the persons named on the booking form, and is responsible for keeping all party members informed as to the booking details. A contract is made when we accept your booking and send you our written confirmation (by post or email). The Company and its agents reserve the right to decline any booking at their discretion.

3 Balance of Payment
We hold your deposit towards the full cost of your accommodation. An invoice will be issued stating the outstanding balance. This balance is due 56 days before the start of holiday; this date will be stated on the invoice. If you do not pay the full cost within the time specified the Company reserves the right to cancel the booking and cancellation charges will apply as set out in paragraph 6

4 Our Prices
Prices shown on our website are believed to be correct at the time of publication. We reserve the right to change prices from time to time. Accordingly it is possible that when you book your accommodation the actual price may have gone up or down. If the price of your accommodation has changed, the correct price will be confirmed at the time of booking. We reserve the right to amend any information, including prices at any time prior to the price being confirmed in the booking confirmation. Once you have made your booking and paid a deposit (or full payment if applicable) and the price has been confirmed in the booking confirmation, we do not foresee any circumstances where we might be obliged to make additional charges or refunds.


5 Payment Methods
Direct Bank Transfer - Please contact us for our bank details for use with direct bank transfer, or Cheque payable to Remote Adventures Ltd.

6 Cancellation or alteration by you

If you wish to alter your booking at any time prior to the start of your accommodation, we shall endeavour to make the necessary changes but cannot guarantee to do so. We must receive your request in writing but do please email or phone us as soon as possible. All requests for cancellation or alteration are subject to the following terms;

a.) You may transfer your booking to another person provided that request for such a transfer is received by the Company prior to 28 days before the start of the Adventure. The request must be accompanied by full booking details in the name of the person to whom the Adventure will be transferred. The Company reserves the right to decline any request for transfer at its discretion. Any request to transfer your booking to another person made less than 28 days before the start of your stay will not normally be accepted. An administration fee of £25 will be charged plus any cost imposed by the companies suppliers.

b.) Subject to availability and by written request, you may transfer from your booked accommodation to a different accommodation period offered by the Company, at any time prior to 56 days before the start date of your booking. An administration fee of £25 will be charged plus any cost imposed by the Company’s suppliers. If there is a difference in price between the original booking and the new booking, you must pay any increase and the Company will refund any decrease (less the administration fee). You may transfer from one booked period to another only once.

c.) Cancellation of a booking must be notified to the Company in writing and the effective date of cancellation is the date that the Company receives such notification. If you serve notice of cancellation or fail to pay at the specified times the amounts specified in the invoice, you will be liable to pay cancellation charges. The cancellation charges are calculated as follows:

If you cancel your booking we will refund half your deposit if we are able to resell your place. If we cannot resell then the following cancellation charges apply:

No of days prior to your booking start date: Charge payable
- More than 56 days deposit (25%)
- 28 - 56 days 50% of the accommodation cost
- 14 - 27 days 80% of the accommodation cost
- Less than 14 days 100% of the accommodation cost

7 Cancellation or alteration by the company

If through unforeseen circumstances we have to cancel your booking we will offer you alternative dates and if you do not find this acceptable we shall refund everything already paid to us and Remote Adventures Ltd will have no further liability.

8 Force Majeure
No Compensation will be paid, and no liability beyond offering the above mentioned choices, can be accepted where we are forced to make a change as a result of unusual or unforeseen circumstances beyond our control, the consequences of which we could not have avoided given all due care (including but not limited to outbreak of hostilities, civil commotion, riot, riotous assembly, storm, hurricane, gales, tempest and acts of God), or for cancellation of a booking for purposes of consolidation with another booked period.

Please note no compensation is payable for minor changes. A minor change is any change which we would reasonably expect would only have an insignificant effect on your confirmed booking. Minor changes do not entitle you to cancel or change to another period of accommodation without paying our normal charges.

9 Limitation of liability
a) The Company will accept liability for negligence of its staff causing your bodily injury or death only to the extent that it is obliged to under English law. The Company shall not (subject to any statutory requirement to the contrary) be liable for any injury, death, loss or damage caused by other passengers, nor will it be liable for any uninsured losses of your property, nor for any illness, injury or death sustained during any Adventure.
b) You shall not be entitled to any refund or compensation in the event of withdrawing during your Adventure, due to health, personal or other reason. If you withdraw prior to the Adventure the cancellation charges shall apply.
c) No responsibility can be accepted for variations in standards of services or facilities generally which occur after the issue of the Company’s programme or due to causes beyond the Company’s control.


10 Excursions and Activities
We may provide you with information (on our website, in our brochure and/or during your stay at Dukes Barn) about activities and excursions that are available in the area you are visiting. We have no involvement in any such excursions or activities, which are neither run, supervised nor controlled in any way by us. They are provided by local third parties who are entirely independent of us. They do not form part of any contract with us even when we suggest particular excursions or operators or assist you in booking such activities or excursions in any way. We cannot accept any liability on any basis in relation to such activities or excursions.

Remote Adventures Ltd. A Company registered in England and Wales No 8612311
Business Address: 84 Stanlake Road, London UK. W12 7HJ, Mob+44 (0) 7775 995161